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IT Helpdesk

The Help Desk is located in North Hall on the 3rd floor in room G328. The Help Desk serves as the central point of contact for the BC Community's computing inquires.  Email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 239-4357 (HELP).


The  IT Acceptable Use Policy for Students is to:

  • Ensure availability and reliability of Bermuda College computer information resources and network services
  • Preserve the privacy, security, and integrity of individual and Bermuda College data and information
  • Avoid situations that may cause Bermuda College or the user to incur legal liability

Computer Labs

A number of computer labs are available for student use when they are not being used for classes.  Most computer labs are in North Hall: rooms G223, G305, G306, G307 and G323.  Brock Hall has an open lab, B266, that is not used for instruction.  The library also offers a number of computer stations for Bermuda College students. 

Wireless Access

Wireless access is available on campus. Students may contact the helpdesk for assistance setting up their personal devices to the College wireless network while on campus.      

Student Computer Accounts

All Bermuda College students are given a college account which allows them to access the resources they need to succeed.  These resources include the virtual desktop (VDI), a college email account, access to their classes in our learning management system Moodle, printers and more.  Information on how to login is provided in your admittance email or can be obtained by calling, or email, the helpdesk at 239-4357 or This email address is being protected from spambots. You need JavaScript enabled to view it.. Please note, it may take up to 1 business day to set up the account depending on when the College receives all the required enrolment information.

Computer requirements for online courses

To participate effectively in online learning courses, you must have access to a reliable computer with good Internet access and a modern web browser. 

Virtual classes are frequently held using Zoom which also requires a webcam with a speaker and a microphone, or headset. To check if your computer works with zoom you can join a test meeting. Click for instructions.

Modern Web Browsers
Windows: Edge 12+, Firefox 27+, Chrome 30+
macOS: Safari 7+, Firefox 27+, Chrome 30+
Linus: Firefox 27+, Chrome 30+

Computers on campus are available for students use with a booking.  To book your space use the online form available on the Moodle home page or on the BC App.