Leveraging Linkedin In Your Career TDS LINK 1
LinkedIn is the number one social media platform for finding a job as well as advancing your career. At the same time, it is a vital networking platform that allows you to connect and communicate with other professionals on a global scale.in this course you will learn how to leverage the platform in order to:

• Brand yourself as a professional whether you are just entering the job market or you’re looking to advance your career.
• Connect with other professionals the correct way to grow your network as well as your reach and opportunities.
• Communicate and engage with your network to explore opportunities and alliances.
• Take your networking from the digital space to the face-to-face. We’ll discuss how to network and seek introductions that could lead to your next and best opportunity.

Venue: H213
Time: 5:30PM - 9PM
Course Dates: 26 November, 3 & 10 December $195

Fire Up Your Customer Service: Discover, Deliver, Delight TDS 230
This dynamic and interactive training course is designed to ignite a passion for exceptional customer service in participants. Through a blend of theory, real-life scenarios, and hands-on exercises, attendees will learn the key principles and best practices for delivering outstanding customer service. Topics covered include effective communication skills, empathy building, handling difficult customers, problem-solving, and creating memorable customer experiences. By the end of this training, participants will be equipped with the tools and mindset to elevate customer satisfaction, build long-lasting customer relationships, and drive overall business success. Who should attend? Customer service representatives, front-line staff, sales professionals, and anyone seeking to create unforgettable customer service experiences.

Venue: Hamilton Location
Time: 8:30AM - 4:30PM
Course Dates: 6 September (Friday) $397

Leadership and Management Skills for Women TDS 578
This empowering course is specifically tailored to help women in leadership positions enhance their skills and maximise their potential. Participants will explore key leadership and management concepts addressing unique challenges and opportunities faced by women in the workplace. Topics covered include effective communication, negotiation strategies, building and leading diverse teams, emotional intelligence, worklife balance, and navigating career advancement. Through interactive discussions, case studies, and practical exercises, attendees will develop the confidence and capabilities to excel as leaders and drive their business’s success.

Venue: Hamilton Location
Time: 8:30AM - 4:30PM
Course Dates: 9 September (Monday) $397

Tact, Finesse and Diplomacy TDS 232
Cultivate essential skills for tactful communication and diplomatic interaction. Participants will learn the art of navigating sensitive situations with grace, poise, and professionalism. Subjects covered in this course include effective communication strategies, conflict resolution techniques, active listening skills, cultural sensitivity, emotional intelligence, and the ability to handle challenging conversations with finesse. Through real-world scenarios, role-playing exercises, and practical tips, attendees will develop the confidence and expertise to handle a variety of interpersonal dynamics with tact and diplomacy.

Venue: Hamilton Location
Time: 8:30AM - 12:30PM
Course Dates: 10 September (Thursday) $497

Journey to Reinvention: Transform Your Life TDS 240
Embark on a transformative journey of self-discovery and reinvention in this engaging and introspective course. Participants will explore personal growth, resilience, and the power of change as they navigate the 7 Steps to Intentionally Creating Their Best Life. Through guided exercises, reflections, and inspirational insights, attendees will uncover their strengths, passions, and values to chart a course toward a more fulfilling and happier, less-stress life. Key themes covered in this course include self-awareness, goal setting, overcoming challenges, embracing uncertainty, and creating a vision for the future. By the end of this journey, participants will emerge with a renewed sense of purpose, clarity, and the confidence to reinvent themselves and pursue their dreams. Immerse yourself in a new vision and roadmap to a better, happier, more joyful and successful life!

Venue: Hamilton Location
Time: 8:30AM - 4:30PM
Course Dates: 3 October (Thursday) $497

Unconscious Biasing: Explored, Examined, Extinguished TDS 1262
Unconscious Biasing can be defined as a social stereotype about certain groups of people that individuals form outside their own conscious awareness. This class explores the various forms of biases that can influence decision-making, behavior, and interactions in the workplace and beyond. Participants will learn about the impact of unconscious bias on individuals and organisations, strategies to identify and mitigate biases, and practical tools to promote diversity, equity, and inclusion. Through interactive discussions, case studies, and self-reflection exercises, this class aims to raise awareness, foster empathy, and empower participants to create more inclusive environments.

Venue: Hamilton Location
Time: 8:30AM - 4:30PM
Course Dates: 7 October (Monday) $497

How to Deal with Egos, Ignorance and Difficult People TDS 1264
If you’re fed up dealing with demanding or difficult people and can’t take it any more — don’t miss this class. You’ll learn what it takes to diffuse angry coworkers, how to keep your own emotions in check and hold your head high.
This practical and insightful course is designed to equip participants with the strategies and skills needed to effectively navigate challenging interactions with difficult individuals. Through a blend of theory, case studies, and interactive role-playing exercises, attendees will learn how to recognise different types of difficult behaviors, manage their own emotions in stressful situations, communicate assertively, set boundaries, and de-escalate conflicts. The course will also cover techniques for building empathy, active listening, and finding collaborative solutions when dealing with difficult personalities. By the end of this training, participants will feel more confident and empowered in handling a variety of challenging interpersonal scenarios.

Venue: Hamilton Location
Time: 8:30AM - 12:30PM
Course Dates: 7 November (Thursday) $227

Write to Achieve and Succeed (Non-Fiction Writer Retreat) TDS 1164
The Writer Retreat for Non-Fiction Books is a unique opportunity for aspiring authors to immerse themselves in a supportive and inspiring environment dedicated to the craft of writing. This retreat offers participants the time, space, and resources to focus on developing their non-fiction book project in a serene and creative setting. Led by an experienced writing facilitator, the retreat includes workshops, writing exercises, one-on-one coaching, and peer feedback sessions to help writers refine their ideas, structure their content, and overcome creative blocks. Participants will also have the chance to network with fellow writers and gain valuable insights into the publishing industry. Whether you’re working on a memoir, self-help book, biography, or any other form of non-fiction, this retreat provides the support and guidance you need to bring your book to life.

Venue: Hamilton Location
Time: 8:30AM - 12:30PM
Course Dates: 8 & 9 November (Thursday) $597

Emotions, Conflict and Confrontation TDS 1261
This class is designed to help individuals navigate challenging situations that arise in personal and professional settings. This class explores the role of emotions in conflict and confrontation, providing participants with the tools to effectively manage their own emotions and understand others’ emotional responses. Through interactive exercises and reallife case studies, participants will learn strategies for resolving conflicts constructively, de-escalating confrontational situations, and building stronger relationships. By gaining insight into the underlying emotions driving conflicts and confrontations, participants will develop the skills to communicate more effectively, build trust, and foster positive outcomes in difficult situations.

Venue: Hamilton Location
Time: 8:30AM - 12:30PM
Course Dates: 13 November (Wednesday) $227

Fundamentals of Drinking Water Treatment and Management TDS HEA6
This full day workshop delves into the field of drinking water treatment and quality control and the safe and sustainable management of drinking water resources in Bermuda. The blend of interactive lectures and hands-on practical sessions are designed to enhance the knowledge and skills of maintenance personnel, facility managers, educators, students, and specialists in the field.

Topics Include:

• Drinking water analysis and monitoring
• Drinking water treatment processes
• National and international water quality standards
• Best practices in integrated water management
• New trends in water treament and quality control

Course Dates: 2 December - 9AM - 5PM (in person)
Venue: Bermuda College - Cost: $315

 

Sustainable Water Management for Small Buildings and Residential Units TDS HEA7
This course is for every homeowner or maintenance staff member concerned about the quality of your water supply and the management and general upkeep of the water and wastewater installations in your home and /or commercial establishment in Bermuda. This three-session (9-hour) course will equip you with essential skills for safe and sustainable water management, based on national guidelines, international best practices, as well as the latest developments in the sector.

Bermuda College (Online or in person, depending on the demand) 5:30PM - 9PM
26 November, 3 & 10 December $315

Fundamentals of Wastewater Treatment and Management TDS HEA8
This interactive course is geared to maintenance personnel, facility managers as well as educators, students, and specialists in the field of wastewater treatment and management in Bermuda. Through a blend of interactive lectures and hands-on practical sessions, this course will provide attendees with knowledge of the concepts and tools essential for operating wastewater treatment facilities.

Course Dates:
9 December - Monday 9AM - 5PM (in person)
Venue: Bermuda College - Cost: $315

Power Speaking and Presentation Skills TDS PD25
Class includes filming your start and finish 2-minute video MP4 so you can see the progress you have made in one day. Whether you are preparing for an interview, scholarship or a raise in pay, these 21 never fail skills will make it possible for you to achieve complete success with your speaking.  Jan Fraser

SECA1  Hamilton Location Thursday 8:30AM - 4:30PM
14 November $497

Supervisor Boot Camp TDS 571
Supervisor Boot Camp is a programme designed to provide the necessary skills, knowledge, and tools to effectively lead and manage your team. Whether you are currently a supervisor or working toward that promotion, this is a great way to step into your shoes or your future shoes.
The training covers communication, conflict resolution, performance management, team building, decision-making. The goal of Supervisor Boot Camp is to equip you with the expertise and confidence needed to effectively oversee and support your team, ultimately leading to increased productivity, morale, as well as personal and organisational success.

SECA1  Venue: Hamilton Location
Course Dates: 22 November (Friday) $497
Time: 8:30AM - 4:30PM

Momentum Mastermind TDS 234
A mastermind group is a concept made popular by Napoleon Hill in his book “Think and Grow Rich.” It refers to a group of like-minded individuals who come together to support each other, share knowledge, brainstorm ideas, and hold each other accountable for achieving their goals.
In a mastermind group, members meet in person or online to provide feedback, and offer guidance to help each other succeed. The collective intelligence and varied perspectives within a mastermind group can lead you to creative solutions, personal growth, and increased motivation.
If you are looking for a renewed vision of your life, or help with an issue, Momentum Mastermind may be just what you need. (This class requires a short call with the facilitator before commencing.)

SECA1  Venue: Hamilton Location
Course Dates: 11 December (Wednesday) $227
Time: 12:30PM - 4:30PM

Time Management TDS 818

Get more done in less time — and be better organised than you ever dreamed possible — with practical time management tools and training to achieve the goals you set out for yourself in 2025.

SECA1  Venue: Hamilton Location
Course Dates: 12 December (Thursday) $397
Time: 8:30PM - 4:30PM

Stress Relief for Life and Business TDS 241

Revive your body, mind and soul and reduce the harmful effects of excessive stress. Create more joy in all you do. Facilitator’s bestselling book is a gift with tuition.

SECA1  Venue: Hamilton Location
Course Dates: 12 December (Friday) $227
Time: 8:30PM - 12:30PM

How to Deal with Egos, and Difficult People TDS PD22
If you’re fed up and can’t take it anymore - the tension and stress that comes from dealing with demanding or difficult people - don’t miss this training! You’ll learn what it takes to immediately defuse angry co-workers, how to keep your own emotions in check and how to prepare for difficult situations. Packed with real-world tips and tools, you’ll learn first-hand how to handle people who are difficult.  Jan Fraser

SECA1  Hamilton Location Thursday 8:30AM - 12:30PM
7 November $227